Digital transformation
Building a digital transformation roadmap
Map duplicate entries, delays and lost information in a specific workflow. Connect each initiative to an objective and an owner rather than a technology list.
Start with operational friction
Map duplicate entries, delays and lost information in a specific workflow. Connect each initiative to an objective and an owner rather than a technology list.
Define decision criteria
Write down what must be checked before starting: target users, volumes, necessary data and access constraints. Distinguish known facts from what still needs testing. An unverified assumption should remain visible in planning and budgeting.
Prepare a useful first step
- Describe a representative workflow and its expected outcome.
- Identify required systems and stakeholders.
- Prepare suitable sample data for a demonstration.
- Set acceptance criteria and stopping conditions.
Plan continuity during scoping
The first release does not settle operational questions. Specify who monitors failures, who manages access and how changes are approved. Brief, current documentation helps teams take over without depending on informal knowledge.